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The IT Crowd – Behaviors at Work
You probably have a rather unfair image of the IT professionals in your organization. The perception is normally of a set of people with some extremely specialized skills, but introverted behaviors....
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Winning behaviors in the NFL
The NFL season is here again and you can already feel the excitement amongst the fans as they hope their team performs and makes it to the Super Bowl. After moving to Dallas six years ago, I am...
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Making the Grade
Guest Blogger: April Hicks - Owner & Executive Coach, Teams In TransitionMany of today’s successful business leaders were A+ students. They learned early on that the formula of Hard Work + The...
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Losing Focus on Quality of Hire
2014 is another year of modest growth for the economy and hiring. Many clients we speak with are starting to invest again in their most important asset: people. Now, we all learned our lessons from the...
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The True Cost of Employee Turnover
I’ve spoken with many clients and connections about the cost of human capital. One of the most common metrics that comes up is turnover, but that metric by itself can be a bit deceptive. Many companies...
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HR Southwest 2014 – Wrap-up
Another HR Southwest has come and gone. As always, we like to provide a brief summary of what we saw and heard on the show floor from the people in the trenches; after all, you can read all you want...
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Managing Remote Employees
If you buy into the philosophy that engaged employees and more productive, how then do you manage the same level of engagement with remote employees that you hardly ever see and only collaborate with...
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Human Capital Management Roundup
I’m always getting alerts and recommendations for articles that discuss both the traditional values of HCM and new and unique ways to approach getting the most out of the human assets in organizations....
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Seeking Customer-Facing Behaviors
Many companies strive for a specific culture, but it’s especially important in service industries where there is a high touch between employees and customers in one-on-one environments. This is...
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What Are Your Employees Thankful For?
Thanksgiving already? I think most of us would agree that time seems to accelerate at this time of year and so it’s good to take a quick step back and make sure we understand what employees are really...
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Holiday Stress at Work
Many employees find the holiday season stressful because pressure from work and family seem to combine and peak at the end of the year. Whether it’s a mix of financial and career pressures, there’s...
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New Year’s Resolutions & Behavior
With the new-year comes the promise of new opportunity and success, but sometimes we have to force ourselves into new behaviors to achieve the goals we set for ourselves. If only it were so easy to...
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How Social are your Employees?
Remember when you had to be a privileged employee to get a cell phone (your only cell phone)? Remember when your work computer was a brick that was something you would drag out at 8am and put away...
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Your Team Inspection is Overdue
It’s time for the annual physical at the doctor’s office. Last month it was time for the annual car inspection. In a few months I’m sure I will be getting a call to tune up the A/C units ready for the...
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Performance Management – A Top Objective Yet Again??
Of all the real challenges we face in managing the workforce, Performance Management really should be the bottom of the list (see almost any 2015 “top HR challenges” list for context). Don’t get me...
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Improving the Candidate Recruiting Experience
In the last year or so candidates have enjoyed better job opportunities, but now that choices are available, the process of recruiting may start to influence the perception (and final decision) of the...
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Employee Snow Days & Productivity
We’ve certainly had our share of winter weather here in the US this year so far. Blimey, we’ve even had an inch of snow here in Dallas for heaven’s sake! When the weather prevents employees from making...
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Assessments as a Business Strategy
I think some companies are missing the bug picture when it comes to assessments and their strategic management of their human capital. They often see them as a “check box” to be considered as part of...
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Recognizing Employee Success
How do you recognize employee success? When members of your team go above and beyond, or if it’s just time for quarterly reviews, in what way do you praise their behaviors? Do you give rewards that you...
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The Effectiveness of Process & People
We speak with many clients who are undertaking significant process initiatives like improving IT infrastructure, increasing product quality, or reducing costs. All worthy causes and deserving of...
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